Refund and Cancellation Policy

Last updated: 12 November 2026.

No subscription, nothing to cancel

Every purchase is a one-time payment for 12 months of online access to the guides you chose. There is no subscription and no automatic renewal: we never charge you again unless you choose to renew a guide yourself, which is a separate purchase. Because nothing recurs, there is nothing to cancel. If you change your mind about a purchase, the refund rules below apply.

How to cancel and ask for a refund

Within 14 days of purchase, sign in, open Account settings, and use Cancel and refund next to the order. You will get an email confirming we received your request. You can also email support@popstatpro.com with your order number.

Our promise

If a guide is not what you hoped for, email support@popstatpro.com within 14 days of your purchase with your order number. We will refund it. Guides are digital and read online, so we cannot take them back; the time limit is what keeps this fair.

How refunds work

• Single guide: you get back what you paid for it.
• Packs and mixed bags: the total is split evenly across the guides in the order. You can ask for a refund of some guides or the whole order, and you get the share for the guides you return.
• Renewals: the same 14 days apply from the renewal purchase.
• Access ends: when a refund is made, access to the refunded guides ends.
• Refunds go back to the original payment method through our payment partner, Dodo Payments. We do not deduct any fee from your refund. Timing depends on your bank.

Before you ask

Each guide has a free preview and a clear statement that it is researched and not tested, with no earnings claims. Please read the preview first. A guide not producing income for you is not a fault of the guide, but we will still refund within the 14 days.

What we may refuse

We may decline refunds when an account has shared or copied the content, or when there is a pattern of buying and refunding many guides. These limits do not reduce rights the law gives you.

Your legal rights

Depending on where you live, you may have legal rights to cancel or to a remedy if something is faulty or not as described. Where the law lets you cancel digital content, you are asked at checkout to agree that access starts immediately; this may end the legal right to cancel, but it does not remove this policy or your right to a remedy for faulty content.

Payment disputes

Please contact us before opening a dispute with your bank or card issuer; we can usually fix things faster. We keep delivery records (time of purchase and access) to answer disputes.